Press Release: Help for Easing Any Manager’s Sleep-Robbing People Problems

Contact: Irene Majuk 212-903-8087/

Help for Easing Any Manager’s Sleep-Robbing People Problems

Recognizing and Resolving Your Most Troubling Management Issues

Management screw ups happen—and not only to incompetent and uncaring managers. On occasion, even accomplished, careful, and thoughtful managers create messes, aggravate tensions, and lose their cool. Then, they’re left shaking (or smacking) their head and wondering: What was I thinking? How could I have done that? Why didn’t I see that coming?

A psychologist with a thriving business consulting practice, Nicole Lipkin knows why so many good managers grapple with self-doubt, self-recriminations, and insomnia: people problems. In her new book, WHAT KEEPS LEADERS UP AT NIGHT: Recognizing and Resolving Your Most Troubling Management Issues (AMACOM; June 4, 2013; $21.95 Hardcover), Dr. Lipkin offers fresh ways of looking at and thinking about the complicated, baffling, frustrating, and sometimes frightening experience of managing human beings. Using real business cases to illustrate common workplace scenarios, she reveals how psychological and physiological factors play a major role in the misunderstandings and conflicts between managers and their employees.

“All leaders and managers should invest as much time mastering the soft, human, mental side of business as they do the hard financial side,” Dr. Lipkin firmly believes. “You may not be able to solve your most perplexing people problems,” she admits to her readers, including the most conscientious, “but you can learn to deal with them more effectively.”

Backed by the author’s extensive study of human nature, psychology, and neuroscience, as well as her experience working with executives and her struggles as a boss, WHAT KEEPS LEADERS UP AT NIGHT sheds light on how emotions, expectations, motivation, biases,
rationalization, group dynamics, and other deeply rooted, uniquely human mechanisms often wreak havoc with good managers’ best intentions—and their slumber. Along with illuminating insights, readers will find welcome strategies for sorting out, coping with, and working through nagging questions, such as:

  • I’m a good boss, so why do I sometimes act like a bad one? Dr. Lipkin attributes the good-boss-gone-bad syndrome to three overarching reasons: too busy to win, too proud to see, and too afraid to lose.
  • Why don’t people heed my sage advice? To help leaders lead, Dr. Lipkin begins by clarifying the critical difference between asserting influence over others, gained by establishing and nurturing relationships grounded in genuine trust, and manipulation.
  • Why do I lose my cool in hot situations? The usual culprit is chronic stress. As Dr. Lipkin stresses to managers, the first step to successfully managing the stress that comes with managing people is “choosing to mind what’s going on in your head.”
  • Why do good teams go bad? The answer, as Dr. Lipkin makes clear, lies in emotional contagion (which leaders must and can keep on a positive track by monitoring their own mood, applying empathy, and using humor) and conformity (which can be strengthened within a group without sacrificing innovation)…and more.

From insights into why people (leaders included) frequently resist change and sabotage their own success to strategies for instilling responsibility and promoting supportive, friendly competition, WHAT KEEPS LEADERS UP AT NIGHT brings a new understanding to recurring people problems that will help managers bring out the best in others and themselves—and sleep better.

About the Author

NICOLE LIPKIN, a sought-after speaker, consultant, and executive coach, holds a Doctorate in Clinical Psychology as well as an MBA. She has shared her expertise on NPR, NBC, CBS, Fox Business News, and other high-profile media outlets. She lives in Philadelphia, Pennsylvania.

Recognizing and Resolving Your Most Troubling Management Issues
Author: Nicole Lipkin
Pub. Date: June 4, 2013
Price: $21.95 Hardcover
Pages: 288
ISBN: 978-0-8144-3211-2
For a review copy, call 212-903-8312 or fax 212-903-8083.

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